Many business owners are frustrated by the hassle of managing their computers and systems in a cost-effective manner

Microset Systems Inc. addresses all aspects of computer management and is committed to save you both time and money. Through Microset Systems Inc., you also get unlimited premium support from our entire team of computer professionals!

Join our list of clients who have realized growth and increased profitability through Microset Systems Inc.'s Managed Services Solutions.

We are committed to deliver greater performance through better use of your resources.

Our Managed Workplace offering delivers the most advanced features available today, combined with proven business training and support, all for one simple low price. Our agentless and open architecture embraces the rapidly emerging ecosystem of virtualization, cloud, SaaS, mobility and services collaboration.

	We can spot problems before they disrupt your business
	Eliminate your computer networking issues
	Faster response for immediate problem resolution
	Provide unlimited onsite and remote support
	Establish a predictable monthly budget for IT
	Single point of contact to manage all hardware and software support
	Strategic planning to better utilize your technology investment
	24x7 network monitoring and maintenance
	Anti-virus monitoring

What's Included:

	The fastest access to certified network and desktop support technicians
	Critical issue and event monitoring for your servers
	Monthly reports and expert analysis and forecasting
	Monitoring of backups
	Monitoring of security logs
	Anti-virus monitoring
	Discounted remote and on-site service rates
	Discounts for staff training
	Quarterly management review

Other Benefits:

	Access to remote desktop support service
	Improved network security
	Trend analysis
	Proactive issue avoidance
	Share our knowledge and experience

Monitoring
Managed Workplace monitors all IP based devices at a customer's site based on industry based best-practice monitoring policies supplied via the Managed Workplace template library or via custom rules designed by you. Strong and reliable remote monitoring provided through Managed Workplace allows you to become proactive and eliminate problems before they occur.

Monitoring setup is simple with an easy-to-use auto-discovery utility coupled with pre-defined best practice management policy modules (templates). Managed Workplace allows for customized monitoring based on specific devices and applications, to meet an individual customer or IT service provider's business requirements.

Monitoring of all critical network components such as workstations, servers, applications, websites, network services, network devices (i.e., firewalls and routers) are all available through industry based standards and protocols (WMI, SNMP, Syslog, NetBios, ICMP, XML, etc) used widely within a typical network environment.

Feature Overview

	Fully featured monitor set (i.e. events, services, applications, logs, syslog, SNMP, WMI, websites, etc) that allows for the monitoring of any entity that falls within your service agreement
	Extensible alert rules and thresholds that provide optimum flexibility and ease of use
	Performance and availability monitoring for devices, services, software and websites
	Integrated monitoring and alerting against Managed Workplace features (i.e., Patch Management and Microsoft Baseline Security Analyzer [MBSA])
	Over 100 predefined best-practice management templates help realize immediate ROI and takes the burden away of researching optimal monitoring practices
	Highly configurable to suit your needs including customizable alerts, alert categories, views and groups
	Unique features such as Service Grouping that aid in cross site monitoring and extensive collaborative services

What is The True Cost of Managing IT Infrastructure and Applications? Congratulations! You are about to take the first step in reducing your infrastructure costs. We are confident that Microset Systems Inc. can help you reduce software administration time, and save maintenance costs without any business disruption. Please send inquiries to managedsolutions@msi.net, and you will be contacted within 24 hours to discuss how our remote management solutions can help you reduce your IT costs!